Deep Dive: Improving Quality in the Private Sector - QA Panel Continues
When: 23 May 2005, 9:00 AM
Where: Bethesda, MD, U.S.
Contact: Mary Segall
Topic(s): Private Sector, Quality Improvement, RH/FP Services and Products
Deep Dive: Improving Quality in the Private Sector
On May 23, 2005, twenty-five participants representing USAID and 11 different Cooperating Agencies (CAs) and organizations met to discuss and determine how to strengthen the quality of health services provided by the private sector. The Deep Dive methodology is a facilitated knowledge-sharing and learning process designed by EnCompass LLC that establishes a rich, supportive environment for appreciative learning, bold exploration, and creativity and innovation. It is adapted from the work of IDEO, the leading design and development firm in the U.S. known for its culture of creativity and innovation. The Deep Dive was used to help the participants think about innovations and work toward developing strategies that they could implement together in a developing country. An energetic and creative two-person team, Laverne Webb and Tessie Catsambas from EnCompass LLC, facilitated the daylong process.View case studies on quality improvement presented at this event below..
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Case studies on quality improvement that were presented at this event are listed below:
